Welcome to The Port Dental
We're thrilled you're considering us as your dental provider. Here's everything you need to know about your first visit, what to bring, and what to expect. Most patients find it's easier than they expected!
What to Expect at Your First Appointment
Your first visit to The Port Dental Clinic is all about getting to know you — your dental history, your concerns, and your goals for your oral health. Here's what a typical first appointment looks like:
Welcome & Paperwork
Arrive 15 minutes early to complete a brief medical/dental history form. Our friendly reception team will make you feel right at home.
Comprehensive Exam
Your dentist will perform a thorough examination of your teeth, gums, jaw, and oral tissues. We'll take digital X-rays as needed to get a complete picture.
Professional Cleaning
Your hygienist will perform a gentle professional cleaning to remove plaque, tartar, and surface stains.
Treatment Plan & Discussion
We'll discuss our findings with you, explain any recommendations, answer your questions, and build a personalized treatment plan — no pressure, no rush.
What to Bring With You
Photo ID — A valid government-issued identification (driver's licence, passport, etc.)
Insurance Card — Your dental insurance card or benefits information for direct billing
CDCP Letter — If you're enrolled in the Canadian Dental Care Plan, bring your confirmation letter
Medical History — A list of current medications, allergies, and any relevant medical conditions
Previous Records — X-rays or records from your previous dentist, if available
What Makes Us Different
Open 7 Days
Mon–Fri 9 AM – 7 PM and weekends 9 AM – 4 PM. We fit your schedule, not the other way around.
CDCP & Direct Billing
We accept the CDCP and bill most insurance providers directly, so you pay less out of pocket.
Multilingual Team
We speak English, Punjabi, Hindi, Urdu, and Gujarati — so everyone feels comfortable.
Same-Day Emergency
Dental emergency? We offer same-day appointments — call us and we'll fit you in.
New Patient Questions
What Our Patients Say
“I visited Dr. Balbir Sandhu for my first-ever teeth cleaning and cavity fillings, and I was honestly very nervous. But the experience turned out amazing! The doctor was calm, gentle, and made sure I was comfortable throughout the whole process. The cleaning was thorough, and the fillings were done so smoothly — I didn't feel any pain or discomfort.”
“I had an amazing experience at the Port Dental with Doctor Balbir Sandhu in the procedure of my wisdom tooth extraction. I was very nervous and worried before the surgery but the doctor made me feel comfortable, did all the process very smoothly and with no pain.”
“Everyone was really nice and welcoming! They helped me with all my concerns in the past I've had dental anxiety from past dentist offices but they been really assuring and detailed :).”
Ready to Join The Port Dental Family?
Book your first appointment today. We can't wait to welcome you and show you why so many Calgary NE families trust us with their smiles.